What primary goal does Kroger​ Company"s QueVision system help​ accomplish?A. Automatically return grocery carts from the parking lot to the storeB. Manage the number of open​ check-out lanes to adjust to customer volume. C. Turn off the lights in refrigerated cases to save energyD. Provide​ in-store wi-fi for shoppersE. Inform store staff when to end their shifts


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Businesses in America spent approximately​ ____________ on​ hardware, software, and telecommunications equipment in 2017.A.​$2.8 trillion B.​$2.8 millionC.​$280,000D.​$2.8 billionE.​2.8% of total revenue
With new laws requiring the storage of emails and other important​ documents, information systems storage now exceeds approximately 4.7​ ________.A.megabytesB. zettabytes C. gigabytesD. terabytesE. yottabytes
When talking about changes related to information​ technology, the text identifies three interrelated changes that are responsible for the bulk of innovations. These include the mobile digital​ platform, the growth of cloud​ computing, and​ ________.A.faster networksB.improved application softwareC.the InternetD.the growing use of big data E.home computing
Which of the following is a business driver which focuses on ways to achieve better efficiencies to increase​ profits?A. Improved decision makingB. Operational excellence C. New​ products, services, and business modelsD. Competitive advantageE. Customer and supplier intimacy
If a business competitor introduces an effective product or service​ (i.e., when Citibank first introduced the​ ATM), your need to follow is considered an example of which business​ driver?A. Operational excellenceB. Customer and supplier intimacyC. New business modelD. Improved decision makingE. Survival
Information systems help achieve many important business objectives. When a manager does not receive​ forecasts, sales​ projections, or appropriate​ dashboards, the business objective of​ ______________ is not achieved.A. increasing operational excellenceB. increasing customer and supplier intimacyC. competitive survivalD. improving decision makingE. enabling new​ products, services, and business models
An automobile rental company interested in learning and adapting to the needs of its clients is focusing on which business​ driver?A. SurvivalB. Improved decision makingC. Operational excellenceD. Customer intimacy E. New products
Which is an example of a business using information systems for customer​ intimacy?A.​Verizon"s web-based digital dashboardB.​Walmart"s RetailLink systemC. Apple​ Inc."s iPodD. Mandarin Oriental​ Hotel"s customer-preference tracking system E.​JCPenney"s Supplier Information system
In its simplest​ form, ___________ represents streams of raw facts with limited usefulness until organized.A. analysesB. data C. informationD. outputE. instruction
An information system can be defined technically as a set of interrelated components that collect​ (or retrieve),​ process, store, and distribute information to support which of the​ following?A. Decision making and control in an organization B. Creation of new products and servicesC.IT infrastructureD. Analysis of raw dataE. Communication and data flow
Which term refers to converting raw data into a more meaningful​ form?A. CapturingB. FeedbackC. OrganizingD. ProcessingE. Filtering
Which field deals with behavioral issues as well as technical issues surrounding the​ development, use, and impact of information systems used by managers and employees in a​ firm?A. Computer information systemsB. Management information systems C. Information systems managementD. Information systems architectureE. Information systems literacy
Information​ systems, management information​ systems, information​ technology, information​ management, and computer information systems are often confused with one another. Which of these focuses primarily on hardware and​ software?A. Information managementB. Information technology C. Management information systemsD. Computer information systemsE. Information systems
Which of the following is NOT an element of critical​ thinking?A. Providing iterative feedback B. Maintaining doubt and suspending judgmentC. Being aware of organizational and personal limitationsD. Testing alternatives and letting experience guideE. Being aware of different perspectives
Which type of business problem falls under the organizational​ dimension?A. Incompatibility of old systemsB. Rapid technological changeC. Inadequate database capacityD. Outdated softwareE. Complexity of task
Which of the following is NOT a step in the​ problem-solving process?A. Solution evaluation and choiceB. Problem identificationC. Solution analysisD. Solution designE. Implementation
Which of the following is NOT considered a typical people​ problem?A. Wrong incentivesB. Work environmentC. Difficulties of evaluating performanceD. Political conflictE. Lack of employee training
The​ problem-solving model consists of problem​ identification, solution​ design, ________________, and implementation. A. divergent thinkingB. systems analysisC. summative evaluationD. solution evaluation and choiceE. formative evaluation
In the​ problem-solving model, the phase where you identify as many possible solutions as possible would represent the​ ___________ phase. A. solution designB. solution evaluation and choiceC. systems analysisD. summative evaluationE. problem identification
The final phase of the​ problem-solving model is the​ ___________ phase.A. solution evaluation and choiceB. solution designC. problem identificationD. implementationE. summative evaluation
Accountants rely heavily on information systems to do all of the following EXCEPT​ ________.A. manage financial investmentsB. organize dataC. perform financial analysisD. create financial recordsE. summarize transactions
Which of the following is FALSE about the information systems occupations through​ 2024?A. The information systems field is one of the most​ fast-changing and dynamic of all the business professions.B. Software development jobs will grow by 17 percent.C. Explosive growth of business information systems is due to the fact that information technologies are essential for achieving business​ firms" key objectives.D. There will be a 12 percent growth rate in information systems managers and employees in the U.S.E. Offshore outsourcing will decrease demand in the U.S. for managerial IS positions.
_____________ is the largest single group in the U.S. business labor​ force, and this group dramatically benefits from information to help with the​ decision-making process.A. ManagementB. FinanceC. EngineeringD. MarketingE. Accounting


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In the past five​ years, which field has undergone the most change because of​ technology?A. FinanceB. AccountingC. Marketing D. PsychologyE. Engineering